The forms in this library can help you in various ways.

Follow the instructions and complete the form you wish to apply for

Apply for refund

Apply for a refund of your myki card - your myki account for that card will be closed and you will need to return your card to PTV.

Apply for reimbursement

Apply for a reimbursement due to medical condition, device or system fault, or for special consideration.

Replace myki

Apply for a replacement myki card because your myki is damaged, defective, lost or stolen (registered cards only), expired or soon to expire. If your myki card is damaged or defective, you will need to return your card to PTV.

You're always ready to travel with myki auto top up.