If you already have a registered myki but haven't yet arranged for online access, you can set up access to your myki online account now. Simply provide us with the information asked for below to start the process.

Enter the card number of the registered myki you want to set up a myki online account for (15 digit number on back of card).

PTV will use Personal Information you submit as part of your feedback to investigate and respond to that feedback in accordance with PTV's privacy policy . If your feedback relates to a public transport operator, your Personal Information will be provided to that operator as part of PTV's investigation of your feedback. You may also be contacted by PTV or a third party engaged on PTV's behalf to complete a voluntary customer satisfaction survey about PTV's handling of your feedback.