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Managing your myki online just got easier
Submit your request via our new myki webpage
Please Note: the amount above will be adjusted for any transactions made in the past 48 hours that have not yet been processed.
What do you want to do?
Refund:
Apply for a full refund of the remaining value on your myki card
Convert:
Convert the remaining value of myki pass days to myki money
Please note, COVID-19 has resulted in changes to our work location and is limiting access to some systems. As a result, we are currently not able to process requests to convert myki Pass (weekly, monthly or annual travel) to myki Money (pay as you go) onto your myki card.